Medical Representative For Market

Medical Representative – Market

Looking for an Enthusiastic, Efficient & Trustworthy Medical Representative – Market for a Leading MNC “Ronak Empire” for Angola, Africa

Role Objective

To develop and grow company business in the assigned territory by promoting company brands an products, generating order-based sales from trade channels and small clinics, and managing junior local field staff to ensure complete area coverage, higher bill value, stronger client relationships, and development of new and large customers.

Detailed Roles & Responsibilities

1.Market Coverage & Trade Development

Visit and develop:

• Sub-distributors, Dealers and sub-dealers, Retail pharmacies
• Small clinics only
• Ensure regular market presence and strong trade relationships
• Identify gaps in coverage and take corrective action

2.Territory, Division & Province Management

Take ownership of assigned:

• Territory
• Division
• Province
• Ensure planned and systematic coverage as per approved tour plans
• Ensure no key area or customer is left uncovered

3.Brand & Product Promotion

Promote company brands and product range as per approved positioning.
Educate customers on:

• Product usage relevance
• Focus and fast-moving products
• Availability through company depots
• Ensure consistency in brand messaging

4.Order Generation & Business Growth (Core Responsibility)

• Generate order-based sales only

Focus on:

• Increasing bill value per customer
• Increasing order frequency
• Cross-selling company products
• Collect and confirm purchase orders / indents
• Route all orders strictly through depot/store
• No authority to issue stock, raise invoices, or commit unauthorized pricing

5.Small Clinic Business Development

Develop and strengthen relationships with:

• Small clinic owners
• Practitioners operating clinics
• Promote clinic-relevant products
• Convert clinic demand into depot-routed orders

6.Coordination with Depot / Store

Coordinate with depot team for:

• Stock availability
• Approved pricing
• Dispatch schedules
• Ensure smooth order execution
• Prevent unbilled or informal stock movement

7.Distribution Truck Accompaniment (Controlled Role)

Accompany company distribution trucks when required for:

• Route-based coverage
• Customer visits during deliveries
• Strengthening relationships
• Ensure all goods are pre-billed or properly documented
• No stock custody, control, or cash handling

8.Customer Relationship Management

Maintain strong relationships with existing customers. Act as first point of contact for:

• Order-related queries
• Delivery coordination
• Service issues
• Escalate unresolved matters appropriately

9.Market Intelligence & Feedback

• Gather and share information on:

• Competitor products
• Pricing trends
• Market demand patterns
• Identify new business opportunities

10.Junior Local Team Management

• Manage and guide junior local field staff
• Allocate areas and routes to ensure:

• Complete pharmacy and clinic coverage
• Monitor attendance, productivity, and discipline
• Coach juniors on effective market execution

11.Joint Working & Productivity Improvement

Conduct joint field visits with junior team members to:

• Strengthen existing client relationships
• Increase bill value per customer
• Develop new and high-potential clients
• Provide on-the-job training and feedback

12.Clinic Business Development & Prescription Generation

• Develop and strengthen relationships with:

• Clinic owners
• Practitioners operating clinics
• Promote company products
• Generate prescriptions from clinics
• Build brand preference at clinic level
• Special focus to be given on:
• Slow-moving articles
• Focused / priority products as communicated by management
• Ensure prescriptions generated translate into:
• Demand at nearby retail pharmacies
• Orders routed through depot-controlled billing and supply
• Collect feedback from clinics on product performance and acceptance
• New Point – Prescription Conversion & Focus Product Execution

13.Prescription Conversion & Focus Product Execution

Ensure prescriptions generated from clinics are:

• Actively followed up with retail pharmacies in the territory
• Converted into actual sales orders

Work closely with trade partners to ensure:

• Availability of prescribed products
• Proper visibility of focus and slow-moving articles

Track and improve:

• Prescription-to-sale conversion
• Performance of focus products
• Report gaps and challenges in conversion to the reporting manager

14.Development of New & Large Customers

Identify and develop:

• High-volume pharmacies
• Key distributors
• Growth-oriented clinics
• Focus on increasing long-term share of business

15.Appointment & Development of Field Team

Support management in:

• Identifying and appointing local field staff
• Training new recruits on products, SOPs, and territory discipline
• Build a stable and reliable field team

16.Discipline, Ethics & Compliance

• Follow company SOPs and ethical guidelines
• Prevent unauthorized commitments or price deviations
• Maintain confidentiality of pricing, customers, and company data

17.Reporting & Documentation

Maintain and submit:

• Daily visit and activity reports
• Order pipeline reports
• Territory performance summaries

Report junior team performance and field issues

FACILITIES

PREFERRED CANDIDATE

• Must learn Portuguese within three months after joining
• Already In / Ready to relocate – Angola
• Extensive knowledge & experience of Pharma & FMCG Products.
• Work Experience in Angola is Preferred
• Awareness of recent developments
• Flexible and adaptable to challenges
• Problem-solving skills
• Time management skills
• Strong Analytical skills